Winback — Reactivate dormant customers, measured
    Winback

    Reactivate a dormant cohort.

    A time-boxed Outcome-Based Incentive to prior customers who haven't purchased in 90+ days — with a matched-control holdout and a profit-first KPI.

    Illustrative view of a dormant-cohort reactivation incentive
    Cohort-scoped
    Prior 2+ order customers, dormant 90–180 days, opted in.
    Time-boxed
    One-time offer with a fixed expiration — no rolling promotions.
    Merchant messaging
    Delivered through the ESP you already run.
    Matched control
    Reactivation lift measured against a matched holdout — not against last year.

    Ship a measured winback.

    One dormant cohort, one capped budget, one holdout, one read.